Karki’z cakes

Privacy Policy

Last updated: 16 October 2026

Karkiz Cake & Bake (Karki’z cakes) sells cakes, flowers and gifts in Bhadrapur, Nepal. This page explains what personal information we collect when you order from our website, chat with us on WhatsApp, Facebook, Instagram or the website chat, and how we use it.

What we collect

• Your name, phone number and delivery address.
• Your messages to us and the order details (items, date, time, message on the cake).
• Photos or files you send (design ideas, payment screenshots).
• Your WhatsApp, Facebook or Instagram profile name and ID, so we can reply to you.

How we use it

• To prepare, deliver and confirm your order and answer your questions.
• To check payments and keep a record of orders.
• To send you updates about your own order. We do not send you marketing messages unless you ask for them.

Who sees it

Only our team and the services we use to run the shop: Meta (WhatsApp, Facebook, Instagram), 360dialog (WhatsApp delivery), our web hosting provider, and a delivery rider for your address. Messages may be answered by an automatic assistant, and a team member can step in at any time. We do not sell your information.

How long we keep it

We keep order records for as long as needed for accounts and tax, and chat history until you ask us to delete it.

Your choices

You can ask to see, correct or delete your information at any time. See how to request deletion. You can also stop messages by telling us on any channel.

Contact

Karkiz Cake & Bake (Karki’z cakes)
Charali Tole-2, Bhadrapur, Jhapa, Nepal
WhatsApp / phone: +977 980 3959319
Website: https://www.karkizcake.com